Store Policies

Ritual Life - Customer Service

 

Please contact us directly at help@therituallife.co if you have any questions about your order or need to process a refund or exchange.

 

Exchanges

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If you received the wrong product we will ship the correct item at no additional cost to you. If an item arrived damaged or defective, we will replace it at no additional cost to you. 

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If you wish to exchange a product, you will need to return the unopened product for a refund and place a new order for the product you would like in exchange.

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Refunds

 

All unopened products may be returned within 14-days of the delivery date for a full refund.  

 

To return a product please contact us at help@therituallife.co. Returns will be accepted within the first 14 days of delivery and the product(s) must be unopened and unused in order to receive a full refund.